Website Operations & Maintenance: Managed operations so you can focus on your business. Launching a website is only the beginning. We provide full lifecycle operations — content updates, security hardening, performance tuning, backups and incident response.
Launching a website is only the beginning. We provide full lifecycle operations — content updates, security hardening, performance tuning, backups and incident response.
24/7 monitoring and emergency response keep your site stable, while our content team keeps it alive and growing.
What's included
Security hardening
WAF protection, vulnerability scanning, malware cleanup and SSL management.
Performance tuning
CDN acceleration, image compression, caching strategy and database optimization.
Content operations
Article updates, banner design, campaign pages and asset production.
Monitoring & response
Availability monitoring, log alerts and incident emergency response.
Deliverables
- Weekly/monthly ops reports
- Security hardening checklist
- Backup strategy
- SLA emergency response
Delivery process
Discovery
Align on business goals, map pain points and priorities, and define success metrics
Solution design
Deliver strategy and prototypes, confirm scope, timeline and budget
Build
Agile iterations with milestone reviews and fully visible progress
Launch & grow
Testing, deployment, enablement, source handover and ongoing optimization